The ever-increasing pace of business life and the growing focus on a performance culture means a high level of pressure on employees, which can have a direct impact on business performance. This in turn, means the pressure on employers to provide a supportive and healthy working environment has never been greater.
Organisations can offer a range of policies to help their workforce reduce stress. The most commonly used are counselling, occupational health support and flexible working.
Stress affects business performance through increased short and long term absence, reduced productivity, poor timekeeping, poor concentration and quality of work, and poor interpersonal relations.
The telephone counselling and information services available to employees through an EAP offer an early source of support for individuals and with the ultimate benefit passed through to the organisations in the form of boosted performance and cost savings in addition to a safer work environment and reduced risk of litigation.
FirstAssist’s comprehensive SME EAP is available as a fully integrated package, providing your employees with early access to relevant and targeted support on stress, wellbeing, finance, legal, childcare and eldercare issues before problems affect performance or lead to absence.
All of our services are true 24/7 telephone services provided by our own, in-house professionals. We’ll tailor our services to meet your specific requirements, taking a consultative approach to identify and meet your organisation’s individual needs.
We pride ourselves on offering the highest level of service quality, assured through the quality of people we employ and our exceptional clinical governance infrastructure. It is also reflected by our various memberships and accreditations which include:
- British Association for Counselling and Psychotherapy (BACP) accredited counselling service
- ISO 9001:2008 quality accredited telephone services
- Registered provider status with the Employee Assistance Professionals Association (EAPA)
Please call us on 08000 721 197 for further information, or a quotation.