FirstAssist can provide adhoc counselling services whenever and wherever the support is required. One simple phone call to our dedicated team will ensure that your employees get the most appropriate professional support as soon as it’s needed.
Whether you need to set up a temporary telephone counselling service following a traumatic incident, or provide face to face counselling sessions for just one particular member of staff, our qualified team will recommend the most effective solution to deal with the issue.
These ‘pay as you go’ services are available nationwide, and provide a cost effective means of getting professional help when ever you need it.
We pride ourselves on offering the highest level of service quality, assured through the quality of people we employ and our exceptional clinical governance infrastructure. It is also reflected by our various memberships and accreditations which include:
- British Association for Counselling and Psychotherapy (BACP) accredited counselling service
- ISO 9001:2008 quality accredited telephone services
Trauma in the workplace is widespread, with 15% of all workers suffering in any given year according to a report by the Institute for Employment Studies. Nine out of ten people will experience a traumatic event at some point in their lives, and one third of those people will develop trauma-related illnesses, including post-traumatic stress disorder (PTSD).
Occasions can arise where incidents occur in the work place that requires an immediate and focused group intervention. These incidents can include suicide, team bereavement, on site violent incidents as well as the more obvious bomb threats and major accidents.
As an employer, ensuring your organisation is prepared for these sorts of events is the key to ensuring minimal risk and impact to the health and productivity of your workforce following any traumatic incident.
At FirstAssist, we have developed robust processes to manage high risk traumatic situations and critical incidents, as well as day-to day unexpected incidents.
Effective trauma management can reduce staff absence and lead to a better long-term health among employees; we take a proactive approach to prepare your organisation for the effects of a critical incident, before it happens.
- Our dedicated critical incident team can provide comprehensive training, support, consultancy, and advice services to your organisation in terms of risk management
- We provide individuals with timely and appropriate clinical support, including post incident, on-site interventions to promote the natural recovery of both the employee and the business. All services are provided in accordance with the Government’s National Institute for Clinical Excellence guidelines.
Following any incident, our team will carry out a full review of the service support to establish the effectiveness of the support given and future actions.
Please call us on 08000 721 197 for further information, or a quotation.