Absent employees are bad news for business, and of particular concern for small to medium-sized enterprises, which often employ smaller and more specialist workforces.

Employee absence can have a massive effect on SMEs.  People are the driving force behind a smaller organisation and stress induced by covering sickness absence can demotivate, reduce productivity and profitability and stunt company growth.

Sickness absence within SMEs can undermine client service and relationships, the cornerstone of a smaller and more personal business, and damage to these essential partnerships can affect both short and long-term profitability.

FirstAssist Absence Management Solutions

If you have an employee absent long term or high levels of frequent short term absences, FirstAssist can advise you on legal requirements, and offer hands-on practical help and support to handle absence problems effectively.  As a leader in absence management, we can also provide cost effective assistance in assessing the cause of absence and managing a case to resolution.

Absence referrals are managed on a case by case basis, with no contract required.

When your referral trigger has been hit, our specialist case managers assess the individual cause of absence, gathering medical evidence where appropriate. Our teams are focused on providing support through clear communication with HR, line managers and employees in reaching an efficient and effective resolution to each case.

EMPLOYEE		FIRSTASSIST		EMPLOYER
Support & early intervention		Case Management • Information gathering • Assessment • Recommendations • Action plan		Manager & HR support, advice and absence management helpline
		RESOLUTION

Commitment to Quality

A corporate member of the Case Management Society of the UK, FirstAssist is committed to the delivery of quality case management through standards of best practice.  FirstAssist also holds ISO 9001:2008 quality certification across all of our absence management, rehabilitation and occupational health services.

Please call us on 08000 721 197 for further information, or a quotation.