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16th July 2010
FIRSTASSIST DAY ONE ABSENCE MANAGEMENT SAVES CLIENT £375 PER EMPLOYEE PER YEAR
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22nd June 2010
REVIEW ENSURES FIRSTASSIST'S COMPLIANCE WITH REHAB COUNCIL STANDARDS
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3rd June 2010
LORICA CONSULTING LAUNCHES FIRSTASSIST ABSENCE SERVICE
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ISO 9001:2008 Investors in People
Musculoskeletal (MSD) Injury and Whiplash Associated Disorder (WAD) Programmes

As with our medical and vocational case management services, the resolution of soft tissue musculoskeletal injury and Whiplash Associated Disorder cases follow a biopsychosocial approach addressing acute medical recovery (both physical and psychological) and any vocational aspects.

Service Outline

  • Telephone assessment by an appropriately qualified rehabilitation case manager i.e. physiotherapist, nurse, or occupational therapist
  • Provision of initial report, recommendations and a goal orientated rehabilitation action plan
  • Ongoing management of recovery programmes
  • Update and final reports as appropriate

Outcomes

  • Self help programmes with:
    • Telephone support
    • Exercise programmes
    • Access to our class leading health and recovery portal
  • Face to face physiotherapy, chiropractic and osteopathy assessments and treatment programmes
  • Trauma counselling
  • Psychological assessments and treatment including Cognitive Behavioural Therapy (CBT) and Eye Movement Desensitisation (EMDR)
  • Diagnostic services – X-ray and MRI scans
  • Referral to specialist input
  • Signposting to emergency support – A&E / GP

For Each and Every Case, we Provide:

  • Initial assessment
    A telephone assessment by an appropriately qualified rehabilitation case manager, delivered by telephone  
  • Rehabilitation plans
    We will provide a goal orientated rehabilitation action plan with anticipated outcomes, costs and timescales agreed by all stakeholders
  • Dedicated case managers
    All cases are managed from beginning to end by the same case manager managing a multi-disciplinary team
  • Ongoing communication
    Our dedicated case manager ensures that all parties are kept up to date with progress throughout the life of the case