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ISO 9001:2008 Investors in People
Learning for Business - Training Portfolio

What are the benefits?
Good management practice is about unlocking employee potential and using a strength based employee management approach to promote organisational success.

Good practice recognises the interdependent and reliance on individual contribution and seeks to enhance performance through coaching and motivation.

Employee Motivation (1 day)

Who should attend?

Managers, supervisors or team leaders who want to motivate a team or re-energise an employee.

What does it cover?

  • How people react to change
  • Valuing differences & playing to strengths
  • The challenge for team leaders
  • Creating a positive climate
  • Handling performance issues
  • How to communicate information about change
  • Letting people know how they are doing
  • Handling resistance and conflict
  • Motivating team members
  • Effective delegation
  • Ways of getting staff involved and gaining commitment

Coaching & Mentoring Skills (1 day)

Who should attend?

Managers of any level who have responsibility for managing others.

What does it cover?

  • Definition of coaching and mentoring defined
  • When, and when not, to use coaching and mentoring
  • The benefits of coaching and mentoring
  • How to release the potential in your organisation
  • Coaching/mentoring models
  • Tapping into motivation
  • Coaching in action

Understanding Capability (1 day)

Who should attend?

Middle managers, supervisors, and team leaders involved in managing others.

What does it cover?

  • Legislation and capability – what does it mean?
  • Capability and competence
  • Training and development to improve capability
  • What is performance management?
  • Capability and ill health – long and short term
  • Retirement 
  • Termination of contract as a result of capability